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Legal

Terms of Service

Last updated: April 2026

1. Agreement to Terms

By creating an account, accessing, or using any part of the DealerSpace platform ("Service"), operated by DnD Solutions ("Company," "we," "us," or "our"), you ("Subscriber," "User," or "you") agree to be legally bound by these Terms of Service in their entirety. If you are entering into this agreement on behalf of a business entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, you must not access or use the Service.

Your continued use of the Service following any posted modifications to these Terms constitutes your acceptance of those changes.

2. Description of Service

DealerSpace is a multi-tenant software-as-a-service (SaaS) dealership management platform. Depending on your subscription tier, the Service may include any combination of the following modules:

  • Vehicle inventory management
  • Lead capture and CRM tools
  • Task and deal tracking
  • Branded public storefront website
  • Communications and integrations (email, SMS, third-party APIs)
  • AI-powered insights and automation modules
  • Reporting and analytics dashboards

The specific features available to you are determined solely by your active subscription tier as described at the time of purchase. We reserve the right to add, modify, or remove features from any tier at any time with reasonable notice.

3. Subscription Plans and Billing

DealerSpace is offered on a monthly subscription basis. Current base pricing is as follows:

  • Base Plan — $99/month: Includes lead management, inventory management, and task management. Does not include AI modules, third-party integrations, or website add-on.
  • Website Add-on — $20/month: Branded public storefront powered by your live inventory.
  • Additional tiers, add-ons, and enterprise pricing are available and will be communicated at the time of offering.

All fees are billed monthly beginning on the date your plan is selected or upgraded ("Billing Cycle Start Date"). Fees are charged in advance for the upcoming month and are non-refundable except as expressly stated herein.

We reserve the right to change subscription pricing at any time. Price changes will be communicated with at least 30 days' notice and will take effect at your next billing cycle.

4. Cancellation and Termination

To cancel your subscription, you must send a written cancellation request via email to dan@dndsolutions.com. Cancellations requested through any other channel (including in-app actions, social media, or phone) will not be considered effective until confirmed in writing by us.

We will use commercially reasonable efforts to acknowledge your cancellation request within one (1) standard business week and to process it within thirty (30) business days of receipt. You will continue to be charged your standard monthly subscription fee until the cancellation is processed and confirmed. If a new billing cycle commences before your cancellation is confirmed, you will be charged for that billing cycle in full. No pro-rated refunds will be issued for partial months.

We reserve the right to suspend or terminate your account at any time for violation of these Terms, non-payment, fraudulent activity, or any other reason at our sole discretion, with or without prior notice.

5. Acceptable Use

You agree to use the Service only for its intended lawful purposes and in compliance with all applicable laws and regulations. You expressly agree not to:

  • Attempt to probe, scan, test the vulnerability of, or breach the security of the Service, its infrastructure, or any associated systems, networks, or data belonging to DealerSpace or any other subscriber or user;
  • Access or attempt to access data, accounts, systems, or areas of the Service that you are not expressly authorized to access, including but not limited to other tenants' data or administrative systems;
  • Use automated tools, scripts, bots, crawlers, scrapers, or any unauthorized software to access, extract, manipulate, or interfere with the Service or its data;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or trade secrets underlying the Service;
  • Circumvent, disable, or otherwise interfere with authentication, access controls, rate limiting, or any security mechanism of the Service;
  • Introduce malware, viruses, ransomware, or any malicious code into the Service or its supporting infrastructure;
  • Use the Service to harass, defraud, impersonate, or harm any person or entity;
  • Use the Service to send unsolicited bulk communications or engage in any form of spamming;
  • Resell, sublicense, or otherwise make the Service available to third parties without our express written consent;
  • Use the Service for any purpose that could damage our reputation, expose us to liability, or otherwise harm DnD Solutions, DealerSpace, or any of our affiliates.

Any violation of this section may result in immediate account suspension or termination, and we reserve the right to pursue all available legal remedies.

6. Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEALERSPACE AND DND SOLUTIONS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that the Service will meet your specific requirements, that it will be available at all times, or that any errors or defects will be corrected within any particular timeframe. You receive exactly the features and functionality described for your subscribed tier — no more, no less. Any features outside your tier require a plan upgrade.

We reserve the right to perform maintenance, updates, or modifications to the Service at any time, which may result in temporary interruptions. We will make reasonable efforts to minimize downtime but do not guarantee any specific uptime or availability percentage.

7. Accounts and Security

You are solely responsible for maintaining the confidentiality of your account credentials, including all usernames and passwords. You are responsible for all activities and actions taken under your account, whether or not you authorized them. You agree to notify us immediately at dan@dndsolutions.com of any unauthorized use of your account.

Each dealership operates as an isolated tenant within the platform. Your data is logically separated from other subscribers. You may not attempt to access or tamper with any other subscriber's tenant or data.

8. Intellectual Property

The Service, including all software, code, design, logos, trademarks, content, and documentation, is the exclusive property of DnD Solutions and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your dealership's internal business purposes during your active subscription period. No other rights are granted.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DEALERSPACE, DND SOLUTIONS, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM. REMEDIES UNDER THESE TERMS ARE EXCLUSIVE AND LIMITED TO THOSE EXPRESSLY PROVIDED HEREIN.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

ANY CAUSE OF ACTION YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN TWO (2) MONTHS AFTER THE CAUSE OF ACTION ACCRUES OR THE EVENTS GIVING RISE TO SUCH CLAIM BEGAN, WHICHEVER IS EARLIER, OR SUCH CLAIM IS PERMANENTLY WAIVED AND BARRED.

10. Indemnification

You agree to defend, indemnify, and hold harmless DnD Solutions, DealerSpace, and their respective officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party rights.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration or in the courts of competent jurisdiction in Pennsylvania, and you hereby consent to such jurisdiction.

In the event of any conflict between these Terms of Service and our Privacy Policy, the document bearing the most recent "Last Updated" date shall govern with respect to the conflicting provision.

12. User Content and Data License

By entering, uploading, or otherwise submitting any data, content, inventory records, customer information, or other material into the Service ("Submitted Content"), you grant DnD Solutions an irrevocable, perpetual, worldwide, royalty-free license to use, store, reproduce, modify, adapt, distribute, and create derivative works from such Submitted Content for any purpose, including operating and improving the Service and as further described in our Privacy Policy. You represent and warrant that you have all rights necessary to grant this license and that your Submitted Content does not infringe upon the rights of any third party. You agree to waive any claims against DnD Solutions arising from any use of Submitted Content consistent with these Terms.

13. Modifications to Terms

We reserve the right to modify these Terms at any time at our sole discretion. We will provide notice of material changes by updating the "Last Updated" date at the top of this page and, where practicable, by email or in-platform notification. Your continued use of the Service after any such modification constitutes your binding acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found by a court or other authority of competent jurisdiction to be invalid, illegal, or unenforceable, every attempt shall be made to give effect to the parties' intentions as reflected in that provision, and the remaining provisions of these Terms shall continue in full force and effect as if the invalid provision had never been included.

15. Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision, nor shall it prevent us from enforcing such right or provision in the future. No waiver of any breach of these Terms shall constitute a waiver of any subsequent breach.

These Terms of Service, together with our Privacy Policy and any additional terms communicated at the time of purchase, constitute the entire agreement between you and DnD Solutions with respect to your use of the Service and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

16. Contact

Questions or concerns regarding these Terms of Service should be directed to: dan@dndsolutions.com